Shipping Information
FREE Shipping on UPS / FedEx / USPS orders over $75
We offer free ground shipping on orders over $75 that ship UPS / FedEx / USPS. Any
order below $75 is charged a flat rate of $6.99. See below for charges for freight
items.
Most orders placed weekdays M-F before 3:00 pm central time ship the same business
day. Orders requesting expedited shipping must be received by 1:00 pm CT in order
to guarantee same day shipment. Orders placed after 3:00 pm central time or on Saturday,
Sunday, or government recognized holidays, will ship on the next business day. We
do not guarantee overnight delivery. We will e-mail you a tracking number so you
may track your order.
Products unable to ship UPS / FedEx / USPS, including furniture and oversized items,
do not qualify for free shipping. These will ship via common carrier from our warehouse
to your dock/curb in 7-10 business days. The shipping charge for these items is
$69 for the first piece, and $20 for each additional freight item with a maximum
total of $360.00. Any non-freight items beyond that will ship for free.
Truck Deliveries (Freight)
A signature is required for all truck deliveries; someone must be available during
business hours (Monday-Friday 8:00AM to 5:00PM) to sign for a truck delivery. Note
any visible damage on the bill of lading / delivery ticket before signing for the
shipment.
IMPORTANT - DO NOT DISCARD THE SHIPPING MATERIALS / PACKAGING FOR YOUR ORDER.
Items not in their original packaging are not returnable for refunds or replacements.
Truck shipments are tailgate / dock / curbside delivery only. The driver will bring
the item to the rear of the truck but will not assist you in bringing the item inside.
Should you need a lift gate to get the item off the truck, additional charges may
apply.
Inside delivery and/or setup is available for business addresses in some metropolitan
areas for an additional charge. If you request the driver to deliver inside at time
of delivery, you will be responsible for any additional charges. Contact us at (877)
842-1308 or by email to customerservice@concordsupplies.com
for a quote. Be sure to include the item numbers you are inquiring about, your shipping
address and if inside delivery will involve stairs. Residential delivery may not
be available in some areas; we will contact you if delivery cannot be made to your
address.
Orders shipping to Hawaii, Alaska, Puerto Rico, or Virgin Islands are subject to
a flat $40 shipping charge.
Orders with Expedited Shipping selected will be charged at the following rates:
|
Total Order Amount
|
FedEx or UPS 2 Day Express
|
|
$0 - $99.99
|
$35.99
|
|
$100.00 - $249.99
|
$39.99
|
|
$250.00 - $499.99
|
$49.99
|
|
$500.00 or Greater
|
$59.99
|
Please note that items not able to be shipped via UPS / FedEx / USPS will still
be charged at $69 for the first piece, and $20 for each additional freight item
with a maximum total of $360.00. Any non-freight items beyond that will ship for
free.
International addresses we have partnered with Bongo International to service our
customers Worldwide! Click here for details.
APO/FPO Alaska, Hawaii, Puerto Rico and Overseas are FOB Origin.
Have more questions? Contact Us